Frequently asked questions

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

We’re open from 6 AM to 10 PM, 7 days a week. Our office is open from 9:30 AM to 5 PM on Monday, Tuesday, Thursday, and Friday. Our office is open 9:00 AM to 1:00 PM on Wednesday.

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Not here. Rent a storage unit month-to-month and never worry about long-term leases you can’t break. There are no early termination fees when you want to move out!

Give us a notice up to 14 days in advance via email or text, or let us know in person during office hours. You can clean out your storage unit and give it a good sweep, then you’re good to go!

With spaces ranging up to 12’ x 45’, we accommodate larger motorhomes and even fifth wheels. Wide aisles give you plenty of clearance to park!

Yes. We recommend a sturdy disc lock for better protection.

New tenants get one month’s rent free on any unit or outdoor space, including the oversize RV spaces. Month to month, so there’s no term to sign. One-off items — a lock, tenant insurance, any admin fee — still apply. Full details.

Roughly: 5×5 a closet, 5×10 a studio, 10×10 a one-bedroom, 10×15 two bedrooms, 10×20 a three-bedroom house, 10×30 a house plus a vehicle. Our size guide goes room by room.

Up to 12×45, which handles a 40-foot-plus motorhome or fifth wheel. Measure bumper to bumper including the hitch and anything on the back, then send us the number.

6:00am to 10:00pm every day, on your own keypad code. The office is Mon–Sat 9 to 5.

One month minimum, then month to month. A single rental turnover or a summer-only boat space is completely normal.

Yes, tenant insurance is required. Check your homeowners or renters policy first — many already cover stored property, which saves you buying a second policy.

Yes. Bring a disc lock or buy one in the office. We don’t hold a key to your unit.

Nothing living, nothing perishable, and nothing flammable or hazardous — fuel, propane, paint thinner, fireworks, ammunition. Anything with an engine goes in with the fuel drained or stabilised and the battery disconnected.

No. Vehicles need to be operable, registered and insured so they can be moved if they ever have to be.

Ask. Tell us you’re serving or a veteran and we’ll tell you the best available rate, on top of the first month free. See military storage.

Yes, if you authorise them in writing with the office. Deployed tenants should set this up before leaving rather than from overseas.

Online, on autopay, or at the office.

No structure is a guarantee. Pack for water — off the floor, sealed bins, cotton covers not plastic — photograph everything, and keep insurance current. See the hurricane season storage guide.

You can store stock, tools and equipment. You can’t operate out of the doorway, receive customers, or run machinery — there’s no power in the units. See business storage.